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How to fix Pokemon Center error 15
Image by Pro Game Guides

How to fix Pokemon Center error 15

Try these methods!

Pokemon Center is the official online store for Pokemon merchandise, focusing on unique designs and high-quality products for all ages. However, the website is sometimes hit by the infamous error code 15, which prevents users from placing new orders.

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Pokemon Center error 15 explained

Error 15 is a security-related error that occurs when the Pokemon Center website detects unusual activity from your IP address. You may encounter this error for various reasons, such as:

  • Sending too many requests to the website in a short period of time.
  • Having an incorrect date and time setting on your device.
  • Having a faulty internet configuration that interferes with the website’s security.

RelatedHow to find Greavard and evolve it into Houndstone in Pokemon Scarlet & Violet

Pokemon Center error 15 fixes

The best way to fix Pokemon Center error 15 is by renewing your internet IP address. While there are a bunch of ways to do it, I'll explain the easiest ones to help you out.

The quickest method to renew your IP address is by restarting the router. To start off, unplug your router switch and keep it unplugged for about two minutes. After that, plug the router’s switch and try to access the Pokemon Center again.

If that doesn't work, you can use a virtual private network (VPN) to change your route and communicate with the servers more smoothly. There are many VPN services you can choose from, but we suggest using Cloudfare’s Warp app for this purpose. It is free, easy to use, and does not take up much space on your device.

If neither of these solutions work, you can try the following methods to fix Pokemon Center error 15:

  • Wait for a few minutes and try to access the website again. This may resolve the issue if you have exceeded the request limit.
  • Check and adjust the date and time settings on your device. Make sure it matches your current location and time zone.
  • Reset your internet configuration or use a different network. This may help if there is a problem with your router, firewall, proxy, or VPN.

For more Pokémon guides, come check out Can you get a Shiny Starter Pokémon in Pokémon Scarlet & Violet? here on Pro Game Guides.


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Author
Image of Tarun Sayal
Tarun Sayal
Tarun is an experienced Gaming and Esports writer with over six years of experience covering a wide range of video games. With a passion for the gaming industry, he specializes in writing features, guides, and news for popular live service games such as Fortnite, Warzone, VALORANT, Genshin Impact, and more. Over the years, he has sharpened his skills in writing comprehensive guides, insightful features, and breaking news stories that keep gamers informed and entertained.