How to fix the “Server Failed to Load” Genshin Impact error on PlayStation 4 and PlayStation 5

Genshin Impact runs pretty well, considering how huge the game is and that everything is constantly saving to an online server. With that being said, the game occasionally has some bugs pop up. If you are playing on PlayStation 4 or PlayStation 5, one of the most common errors you will run into is the Genshin Impact server failing to load.

Here's what you should do if you get the Server Failed to Load error when trying to start Genshin Impact.

• Check your internet connection and ensure that your system is connected to the internet.
• Close and then reopen Genshin Impact.
• Turn your PlayStation off and then back on.
• Restart your router.
• If the problem persists, delete and then reinstall the game.

Related: Who is Timmie’s Dad, and are Diona and Timmie siblings in Genshin Impact

Most of the time the error is caused by a lost internet connection or a small glitch. In most cases, you usually just need to close and relaunch the game for it to work. There haven't been any reports of PlayStation users permanently experiencing this issue. If you have tried all of the above, then there may be a problem with your internet or modem.

For more on Genshin Impact, check out Where to find all 9 Archaic Stones for the Says He Who Seeks Stones World Quest in Genshin Impact on Pro Game Guides!