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How to fix PS5 Error NP-104602-3

Codename: Error.

Wwe can all agree playing games on PlayStation is great, but it's even better when I play with my friends. But what's not so great is when I can't do anything thanks to some random bug. One especially game-breaking experience is PS5 error NP-104602-3. Here's how to fix this issue so you can continue your gaming sessions.

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How to solve PS5 Error NP-104602-3

Most PlayStation errors are connected to connectivity issues. Knowing that, there are a few things you can try to fix PS5 Error NP-104602-3:

  1. Check your network connection. It sounds silly to tell you to check your internet connection first, but this is often the best and easiest solution. If you're using Wi-Fi, check if it's working and if there's something wrong with your internet connection.
  2. Restart your router to solve minor connectivity issues.
  3. Restart your PS5 to clear any temporary bugs that may cause the NP-104602-3 PS5 error.
  4. Update your PS5 system software. Your last option is to install the latest software update and hope it contains a solution to your problem.

Related: How to download Roblox on PlayStation

Alternative ways of fixing PS5 Error NP-104602-3

If nothing helps, fix the NP-104602-3 error on your PlayStation 5 and check the PlayStation network service status. Sometimes, the issue is connected to some PS service, like game streaming, not the console or internet connection. Also, game servers are the source of connectivity issues. In that case, you can only wait for developers to apply a quick fix.

You can always contact PlayStation Support and ask for help. Also, sometimes, the game you're playing is responsible for your connectivity issues. For example, the PS4/PS5 error "this content cannot be selected at this time" was at the time connected to Roblox coming to PlayStation.

For more on the PlayStation experience, find out What is the PS5 Green Screen Error on Pro Game Guides.


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Author
Image of Nebojša Prijić
Nebojša Prijić
Nebojša Prijić is a senior staff writer at Pro Game Guides with over 25 years of experience in journalism, screenwriting, and copywriting. He previously worked as Editor-in-Chief of Maxim Serbia magazine and the IGN Adria website. Nebojša is an old-school gamer who loves real-time strategies, shooters, and RPGs, but most of all, he plays Roblox and mobile games with his son. He remembers the first Diablo, PC games on a single floppy disk, and playing Mortal Kombat on the keyboard.