If your Marathon Deluxe and pre-order skins and other content are missing, you're not alone. After several delays and a very successful Server Slam test, Marathon is now finally here. However, instead of enjoying their content, the deluxe edition owners are wondering where to find their items. In this guide, we'll try to explain how to fix the Marathon Deluxe rewards not showing issue.
Why are Marathon Deluxe Rewards Missing?
Marathon has just launched, and aside from a few technical issues, one of the biggest problems many players are reporting is that their Marathon Deluxe Edition cosmetics are not being granted, despite having everything installed and codes redeemed. This seems to be a common issue with many big online games at launch, when the system is simply too slow to register all the details.
The good news is that you most likely didn't do anything wrong. However, the bad news is that you'll probably need to wait a bit for the issue to resolve itself. Or, if you're impatient, you can perform some troubleshooting steps and try to brute-force the solution. Here's what you can do.
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How to Fix the Marathon Deluxe and Pre-Order Cosmetics Now Showing Issue?
In the vast majority of cases, this will resolve on its own, and your rewards will eventually appear in-game. Due to the massive number of players, these rewards may take some time before being added to your account. However, just in case you want to be sure that you've done everything on your part, there are several things you can do to potentially fix the missing pre-order skins issue immediately.
For a proper solution, I strongly advise reading Bungie's official Accessing and Restoring Licenses to Marathon Content guide. There, you will find everything explained step by step, depending on the platform you're playing on. It includes PlayStation, Steam, Xbox, and Epic Games players, so no matter where you've bought the Deluxe Edition, you'll find troubleshooting steps there.
All Marathon Deluxe and Pre-Order Rewards
- 1x Premium Rewards Pass Voucher
- 200 SILK Rewards Pass Tokens
- Weapon Cosmetic - MIDNIGHT DECAY [Misriah 2442 Pump Shotgun Style]
- Weapon Cosmetic - MIDNIGHT DECAY [Overrun AR Style]
- Runner Cosmetic - MIDNIGHT DECAY [Vandal Shell Style]
- Runner Cosmetic - MIDNIGHT DECAY [Destroyer Shell Style]
- Runner Cosmetic - MIDNIGHT DECAY [Assassin Shell Style]
- Runner Cosmetic - MIDNIGHT DECAY [Thief Shell Style]
- ZERO STEP 004 [CE Tactical Sidearm Style]
- ZERO STEP RC [Weapon Charm]
- ZERO STEP SHIFT [Weapon Sticker]
- APOGEE INTERCEPT [Background]
- APOGEE INTERCEPT [Emblem]
For now, that's all you can do. Hopefully, this can help you fix the Marathon Deluxe Rewards Missing, and Pre-Order Skins not showing issue. And while you're here, be sure to check out our Marathon hub. If we learn any new solution in the meantime, we will make sure to promptly update the article!
Nikola is a Senior Staff Writer at Pro Game Guides with over 13 years of experience in gaming journalism. He has been playing video games since his father bought him an NES and a Sega Mega Drive in the early 1990s. Over the years, he has mainly become a PC gamer with a love for narrative-driven RPGs, real-time strategy games, and psychological/survival horror titles. Still, he enjoys any game that’s worth his time.