MW2 “Connection Failed Puget-Altus” Error – How to fix

There's nothing more frustrating than getting an Error Code in the middle of MW2.

Even long after MW2's launch, players are still reporting several Error Codes. One of the more popular ones is the Puget-Altus Error, which will totally kick a player off any online match. The good news is that all of the solutions to this problem are easy to do. The Puget-Altus error shouldn't keep players offline for too long.

How can players address the "Connection Failed Puget-Altus" Error in MW2

Players should know that they received this error when they are playing MW2 and get this message:

Connection Failed

Unable to access online services [Reason: PUGET-ALTUS]

It's very important to check the entire message, particularly the last part, since that tells the player which error they are specifically dealing with. It's commonly though that the reason for this error popping up is simple connectivity issues with the internet.

Related: MW2 Error Code 2020 – How to fix

Fixing this error is really straightforward. Here is everything a player can do to get rid of the Puget-Altus error:

  • Check the server status: The first thing any player should do after getting any error in game is to head over to Activision Online Services. This website will show the player how the status is doing for both MW2 and Warzone.
  • Check the Internet Connection: Often times, this involves looking at the Router and making sure it's in a good area where it can give off a strong signal. Players might also need to restart the Router to get it working well. I personally recommend that PC players in particular use an Ethernet cord.
  • Restart the system: If all else fails, a good system restart should fix the issue. When MW2 is off, it's also a good idea to look for any new updates that might need to run before the game can get back online again.

Want more MW2 guides? Pro Game Guides has you covered with How to fix “Required network service has failed” in MW2.

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About the Author

Shane Foley is both a huge gamer and a Contributing Writer at Pro Game Guides. He's been gaming ever since the Nintendo 64 came out, and he knows everything there is to know about Pokémon, Fire Emblem, Zelda, and several other Nintendo franchises.

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MW2 “Connection Failed Puget-Altus” Error – How to fix

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