The feedback form location in Zenless Zone Zero.
Screenshot by Pro Game Guides

How to report a bug in Zenless Zone Zero

Ah, those new game issues...

Considering that Zenless Zero Zero was released on July 4, it's no surprise that there are a few teething issues. Players are complaining of their game freezing, the music cutting out, and connection issues already. If you're having issues with your game, here's how to report a bug in Zenless Zone Zero.

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Now that you're done choosing between Belle and Wise, it's best to know how to report any bugs you come across.

Where to report a bug in Zenless Zone Zero

There are two ways to report a bug in Zenless Zone Zero. The first is through the game itself - which is helpful if the bug is occurring right then and there but isn't for any issues that result in you being kicked out of the game or stopping the game from loading.

The Help Center for HoYoverse games.
Image via miHoYo

To report this way, head into your main menu (that's the ESC button for PC users), and click "Feedback."

Doing this will load the HoYoverse Help Center, which is a site designed specifically for players of HoYoverse games, including Genshin Impact and Zenless Zone Zero.

Once there, navigate to the "Issue Feedback" section, and you'll be able to type out your issue and let miHoYo know that there's a bug in Zenless Zone Zero that they should probably take a look at. Don't spam the feedback form, just submitting once is enough to make the devs aware of the problem.

The quicker way to report a bug is to go straight to the Help Center without going through the game. This is, ultimately, the better choice, especially if you can't see what the error was anymore after being kicked from the game.

Where possible, try to get a screenshot of the issue or even a video. These aren't necessary, but they can be incredibly helpful to the miHoYo team when they're trying to figure out what went wrong to create the bug you experienced.

Looking to read more about Zenless Zone Zero at Pro Game Guides? Try Zenless Zone Zero (ZZZ) Codes (June 2024) or How to redeem pre-registration milestone rewards in Zenless Zone Zero.

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Lyssa Chatterton
Lyssa Chatterton has been a freelance writer for over 6 years, ever since graduating from their Master's degree in Transliteration & Screenwriting. They have worked with clients in practically every industry, including iGaming and TCG/Tabletop news. Lyssa prefers cosy games and indie games, but that doesn't stop them from going all out with a great fantasy RPG or digging out old retro games. An avid fan of Pokémon, Animal Crossing, the Witcher, and Persona, you'll be seeing a wide range of writing from this freelancer.

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How to report a bug in Zenless Zone Zero

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