Image via Riot Games

How to fix ‘Unable to connect to authentication service’ in League of Legends

A quick fix, if you know where to look...

While playing multiplayer games, I'm not afraid of other players, as my biggest enemy is the infamous server error. That is the only opponent that can make me quit the game, so avoiding any server issues is my top priority, especially when I play League of Legends. Here's how to fix "Unable to connect to authentication service" in League of Legends.

Recommended Videos

How to solve the 'Unable to connect to authentication service' error in LoL

There are several solutions for the "Unable to connect to authentication service" error in LoL. There is always a chance that you've encountered an entirely new type of bug, but even then, you can try these three things:

  • Update your firewall
  • Check the service status
  • Change your DNS settings.

Update or turn off your firewall

Chances are, your firewall needs an update. Although the firewall isn't prone to disrupt communication with League of Legends, an outdated one can cause the error. In this instance, you will need to update it. Alternatively, you can temporarily turn off the firewall altogether.

How to turn off the firewall

  1. Click Start
  2. Click Control Panel
  3. Click System Security
  4. Click Windows Firewall
  5. Click Turn Off

Check the service status in League of Legends

Although the root of the "Unable to connect to authentication service" problem could very well stem from your LoL settings, Riot Games has also been known to play the culprit in the past. Checking the LoL server status can determine whether or not the issue is with your hardware or Riot Games. If it's the latter, you can only wait until the problems are resolved.

Related: How to fix League of Legends Error 5C ‘Trouble fetching information for this player’ bug

Change your DNS settings

Changing your DNS settings is another way to remove the "Unable to connect to authentication service" bug in League of Legends. To do this, you must swap your current settings out for Google Public DNS, which is 8.8.8.8, 8.8.4.4.

  1. Click Start
  2. Click Control Panel
  3. Click Network and Internet
  4. Click Network and Sharing Center
  5. Click Change Adapter settings
  6. Right-click on your Network (Ethernet or Wi-Fi) and select Properties
  7. Check the Internet Protocol Version 4 (TCP/IPv4)
  8. Click Properties
  9. Check Use the following DNS server addresses
  10. Input 8.8.8.8, 8.8.4.4.

For more League of Legends content, check out the How to fix 'trouble fetching information' error on League of Legends right here on Pro Game Guides.


Pro Game Guides is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more
related content
Read Article All Events in A Dusty Trip and how to deal with them (Wind Update)
An Image of a player driving motorbike in a Dusty Trip
Read Article How to get Knockoff glove in Slap Battles – Roblox
Knockoff Glove stats in Slap Battles
Read Article All trophies and achievements in Another Crab’s Treasure
Another Crab's Treasure Key art
Read Article Roblox BedWars: Free kits this week (April 2024)
Read Article All Song ID Codes for Zyleak’s MM2 – Roblox
Related Content
Read Article All Events in A Dusty Trip and how to deal with them (Wind Update)
An Image of a player driving motorbike in a Dusty Trip
Read Article How to get Knockoff glove in Slap Battles – Roblox
Knockoff Glove stats in Slap Battles
Read Article All trophies and achievements in Another Crab’s Treasure
Another Crab's Treasure Key art
Read Article Roblox BedWars: Free kits this week (April 2024)
Read Article All Song ID Codes for Zyleak’s MM2 – Roblox
Author
Nebojša Prijić
Nebojša Prijić is a senior staff writer at Pro Game Guides with over 25 years of experience in journalism, screenwriting, and copywriting. He previously worked as Editor-in-Chief of Maxim Serbia magazine and the IGN Adria website. Nebojša is an old-school gamer who loves real-time strategies, shooters, and RPGs, but most of all, he plays Roblox and mobile games with his son. He remembers the first Diablo, PC games on a single floppy disk, and playing Mortal Kombat on the keyboard.

Write A Comment

How to fix ‘Unable to connect to authentication service’ in League of Legends

Comments are on moderation and will be approved in a timely manner. Please read the following rules before commenting:

  • All comments must be on topic and add something of substance to the post
  • No swearing or inappropriate words
  • No asking or begging for anything free
  • Do not attempt to start a poll in the comments
  • Comments in all CAPS will be removed
  • We reserve the right to remove a comment for any reason
  • Do not impersonate a staff member or influencer

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.