Artwork via Roblox Corporation

How to fix ‘an error occurred during authentication’ on Roblox

Get Roblox back up and running fast.

Nothing is more annoying in video games than the inability to play them, especially when it's due to an error. In Roblox, some users have been experiencing an error that reads an error occurred during authentication. Much like with Roblox error code 280, this error has led to countless players being locked out of Roblox, preventing them from spending their time playing some of their favorite games. Below you can find the cause of this error as well as potential solutions to problem.

Recommended Videos

What do I do about the 'an error occurred during authentication' issue in Roblox?

Source of the error

The main cause of this error also unfortunately makes it unfixable. This is because the main reason this error message pops up is due to it being a server issue. This means that the Roblox servers are down or experiencing problems that only the developers can solve, thus locking players out of the game until they are fixed.

However, for some players this error message can pop up even when the servers are fully operational, meaning it could be another, stranger issue specific to your device or launcher.

Related: Xeno Online 3 Codes (February 2023)

Solutions to the error

In the case that the Roblox servers are having issues or are down entirely, unfortunately there is nothing to be done besides waiting for them to receive maintenance. You can check the status of the servers on the Roblox server status webpage. However, if you notice the servers are up and running but you are still having issues, there are a couple of fixes to try that may solve the problem:

  • Close and reopen the Roblox game launcher.
  • If you play on multiple devices, switch from the current device to a different one and try getting on from there.

Sometimes the error message issue is caused by a simple malfunction in the game's launcher, so be sure to close it, reopen it, then try to launch the game again. In the case that this doesn't work, if you play the game on multiple devices you can try to log in on another device, as sometimes it is a platform-specific issue.

If you have checked server status and tried these solutions to no avail, your next best option is to get in touch with Roblox Customer Support. Here, be sure to mark your ticket as technical support and describe the issue using the an error occurred during authentication message, as this is an ongoing issue they know how to deal with.

Want more information on Roblox? Check out Boba Story Lid Codes (February 2023) and Clicker Simulator Codes (February 2023) from Pro Game Guides!


Pro Game Guides is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more
related content
Read Article All boss locations in Fortnite Chapter 5 Season 3
Getting killed by the Megalo Don boss in Fortnite Chapter 5 Season 3
Read Article How to get Wardrobe Secret quest in Roblox The Classic
Wardrobe Secret quest in Roblox The Classic
Read Article Best loadouts for all meta weapons in XDefiant
The MP5A2 submachine gun during a match of XDefiant.
Read Article How to complete Obtain 3 Crest in Resonant Tower in Wuthering Waves (Map)
Tower of Adversity unlocked screen in Wuthering Waves
Read Article How to fix Mike-01 error in XDefiant
Mike-01 error message in XDefiant
Related Content
Read Article All boss locations in Fortnite Chapter 5 Season 3
Getting killed by the Megalo Don boss in Fortnite Chapter 5 Season 3
Read Article How to get Wardrobe Secret quest in Roblox The Classic
Wardrobe Secret quest in Roblox The Classic
Read Article Best loadouts for all meta weapons in XDefiant
The MP5A2 submachine gun during a match of XDefiant.
Read Article How to complete Obtain 3 Crest in Resonant Tower in Wuthering Waves (Map)
Tower of Adversity unlocked screen in Wuthering Waves
Read Article How to fix Mike-01 error in XDefiant
Mike-01 error message in XDefiant
Author
Jaret Knox
A gamer born and raised, Jaret's first two video games were Contra and Super Mario Bros. 3, two games released before he was even born. He attributes these games to his wide-ranging interest in varying genres, and also credits them with his love of gaming in general. This led him to starting a career in video game writing, and now he can be found freelance writing for Pro Game Guides, spending time with his fiancé, playing video games, or reading a good book.

Write A Comment

How to fix ‘an error occurred during authentication’ on Roblox

Comments are on moderation and will be approved in a timely manner. Please read the following rules before commenting:

  • All comments must be on topic and add something of substance to the post
  • No swearing or inappropriate words
  • No asking or begging for anything free
  • Do not attempt to start a poll in the comments
  • Comments in all CAPS will be removed
  • We reserve the right to remove a comment for any reason
  • Do not impersonate a staff member or influencer

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.