How to fix Roblox Error: ‘unable to verify that you have access to this experience’

Are you getting this frustrating message?
Image via Roblox

So, you finally get some time to yourself, and you fire-up Roblox. You flip through a few new outfits, then go down your list of favorite Roblox experiences. Settling on the perfect one to play while away a few hours, you click play and wait for it to load up. Instead, you’re faced with a message reading, "Unable to verify that you have access to this experience." Gutted. Here, we’ll talk about how to try and fix this particular Roblox error.

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Roblox 'unable to verify that you have access to this experience' error - How To Fix

This particular error deals with the internet connection between your device and the developer’s Roblox experience. In all likelihood, the error is happening on their end. Your connection is likely getting to Roblox, which is trying to connect you to the experience but failing. It never hurts to check other possibilities, too, though, so follow this list to be sure:

Related: How to fix bad request in Roblox Error 400?

  1. Check other Roblox experiences: If you can access other Roblox experiences but not a specific one, this suggests the experience itself is down. Check its official Roblox group, Twitter page, or Discord channel to see if others are having the same issue.
  2. Roblox is down: If Roblox itself isn’t responding, you can keep a close eye on @Roblox on Twitter or the official Roblox Status page and wait for it to come back online.
  3. Restart your device and internet router: If you’re worried it may be your own connection, complete these steps in the following order. Turn off your device, then turn off and unplug your internet router at the socket. Leave it for one to two minutes, then turn your internet router back on. Once your router is fully connected, turn your device back on and wait until it has reconnected to your Wi-Fi. Now, try the experience again.

If Roblox is fully operational and your connection is sound, the issue will be down to a problem with the experience that the developers need to fix. Unfortunately, for now, you’ll just need to be patient and play another experience. If you can’t think of something to play, check out our links below. Or, if you get another error code, check out our Roblox Error Codes List (and How to Fix Them).

If you're looking for codes for other games, we have many of them in our Roblox Game Codes post here at Pro Game Guides! You can also get a bunch of free stuff via our Roblox Promo Codes page.


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Author
Bethany Barber
Bethany has been a writer at Pro Game Guides for over two years, but she has been into both gaming and writing for countless years. When not writing helpful guides for fellow gamers, she can be found playing on her PC or Switch, writing short stories, and watching horror movies.
Author
Chris Marling
Chris Marling is a writer and editor with more than 20 years of experience across newspapers, magazines, and websites. Based in the UK, he has written professionally on everything from tech to tearooms. But his real passion is gaming, going right back to the Atari 2600 - and especially RPGs and MMOs. He cut his teeth on games such as The Realm and Anarchy Online. But 20 years on still gets excited about exploring each new world. When not online, you'll find him gaming analog-style around the table. Chris has had five of his own board games published, including Pioneer Days and Armageddon.

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How to fix Roblox Error: ‘unable to verify that you have access to this experience’

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