How to fix The Finals login failed 500 error

If you're getting the login failed 500 error in The Finals, you're not alone—many players have been reporting this issue, preventing their system from launching the game. In this guide, we'll walk you through a few fixes for The Finals login failed 500 error.

The Finals login failed 500 error fix

It can be very frustrating to work tirelessly all day and launch the game, only to find out that you can’t queue up for a match. While the developers are constantly working to resolve these annoying issues, you can also try some simple solutions to fix the login failed 500 error in The Finals and get back to action quickly.

Login failed 500 error usually occurs when too many players try to log in at the same time and overload the server. This means the authorization server cannot process the request properly. This problem only affects PC players, while Xbox and PlayStation players can play normally. The game developers are aware of the problem and are trying to solve it. Meanwhile, you can follow the methods below to resolve the issue.

Check server status

The Finals servers may have connectivity problems sometimes. This could happen because of server outages or game updates. Therefore, check the server status and the game’s Twitter before troubleshooting.

Relaunch the game

Relaunching The Finals is a simple but effective method to fix the login easily failed 500 error. You may connect to a less crowded server after relaunching the game. Embark Studios is working hard on increasing each server's player capacity so everyone will be able to play with a stable and smooth experience.

Related: All controls in The Finals

Change Your DNS settings

Sometimes, the default DNS settings can be slow or unreliable, leading to issues with The Finals. To modify your DNS settings, you can follow these steps:

1. Go to the network option in your console settings.
2. Select the advanced settings option. Choose DNS settings.
3. Switch the DNS settings to manual and input these values: Primary - 84.200.69.80, Secondary - 84.200.70.40.
4. Restart your console and launch The Finals.

These values are sourced from a DNS service called DNS.Watch, which promises unfiltered internet access. Alternatively, you can experiment with other DNS services, like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1) to fix this error.

Restart your WiFi router

A router restart may fix connectivity issues, such as The Finals login failed error code if the game servers are online. Unplug your router for two minutes, then plug it back in and relaunch The Finals.

Contact support

If none of the above methods work, contacting The Finals support may be your only chance to fix the problem. The support team can check the log files to find out why your system is not connecting well with the game servers. To submit a support ticket, go to this link and sign in with your game account.

For more guides on The Finals, check out How to heal in The Finals here on Pro Game Guides.