What is the Roblox Moderated Item Robux Policy?

If you have seen a weird message pop up in your Roblox inbox, or if you have been hearing all about a new Roblox Terms of Service addition, you may be confused. Roblox is cracking down on banned content in their stores. Now, some users are owed a refund.

Roblox Moderated Item Robux Policy

If you had purchased an item that ended up being found fraudulent by Roblox, you likely received a message in your Roblox inbox. This message is from the site itself. Here is a copy of the policy message:

Subject: Robux credit pending, please review and accept the agreement.
Hello!
Your account is eligible for Robux credit for the items you purchased that can no longer be worn by your avatar.
To receive the credit please review and accept the terms of the: Agreement
We apologize for any inconvenience.
Sincerely, The Roblox Team

If you click the Agreement word that is bolded (it is underlined and linked in the real message), you will be given a paragraph that explains the new policy.

Roblox Moderate Items Robux Policy

By clicking the "I agree" button below, you promise that you are not seeking a return of Robux for items created by you or for items that you knew at the time you acquired them were in violation of Roblox Terms of Use or Roblox Community Guidelines. A breach of this promise is grounds for termination of your Roblox account. You will not receive any adjustment of Robux if you were not previously notified by Roblox that you are eligible for an adjustment.

After this paragraph, you have two buttons down below. One button says I agree and the other says Cancel. You must choose I agree if you want to comply with the message above. Selecting Cancel will send you off of the policy page.

Related: Roblox Price Guide: How much do Robux cost?

What Does the Policy Mean?

The policy is essentially going over the recent changes in regards to Roblox store items that are not up to Roblox standards. The message is to let users that have been wronged know that they will get their Robux back for the item they purchased. Those who are creating illegitimate items in Roblox will possibly have their accounts terminated. If you are a wronged party who is owed Robux, you must click I agree to receive your currency.

Want to read more about Roblox? Check out How to get a display name on Roblox mobile? on Pro Game Guides.