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How to fix ‘trouble fetching information’ error on League of Legends

Here's how to fix the trouble fetching information error on League of Legends.

The trouble fetching information error is a common problem many users face when playing League of Legends. Luckily, there are many ways to fix the error on League of Legends. Start by restarting your game client. Doing so is a simple troubleshooting step that often fixes the problem before going to more advanced fixes.

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If restarting your game didn't work for you, try restarting your PC. Sometimes restarting is all you will need to do to fix various errors, but if that hasn't worked for you, try restarting your router next. After restarting your router, your game should load fine and allow you to play a few matches.

Related: How will Vex impact the meta in League of Legends?

Another step that often has good results is simply logging back into your account. You can do this by just signing out of the launcher and re-logging in. 

However, if that step doesn't help, we recommend reinstalling the game or using the official troubleshooting tool. You can find the troubleshooting tool over at its page at riot.com.

Download the tool by choosing either the Mac or Windows version and then wait for the download to finish. Once the download completes, launch the .exe and let it run and search for errors. 

After the search completes, you will be able to fix whatever is causing the trouble fetching information error on League of Legends.

For more on League of Legends, we at Pro Game Guides have you covered!


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Andrew Vaughan
Andrew Vaughan is a Contributing Writer at Pro Game Guides that has written guides on popular RPGs and FPS survival titles for several years. Andrew Vaughan specializes in survival and roleplaying games and has been a lifelong gamer.
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