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Image via MiHoYo

How to fix missing audio in Genshin Impact’s The Chasm

Bugs can ruin an experince.

Genshin Impact is a huge game, so it's not surprising that there are bugs. It's surprising how well the game can run at times, especially considering its ever-growing size. Sadly, The Chasm is one area where you may find glitches to be a little worse than the rest.

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How to restore audio in The Chasm

The Chasm has a tendency to lose audio on mobile devices. Here are some things you can try to fix it.

  • Exit and reenter The Chasm.
  • Completely close the game and then launch it again.
  • Restart your device.
  • If the audio issue persists, you will need to remove the Genshin Impact from your device and then reinstall it. Depending on your internet speed, this can take several hours and is best done at home when your phone has a steady connection and power source.

Related: Should you pull for Ayato or Ayaka in Genshin Impact?

The audio issue for The Chasm is widespread on mobile devices, so HoYoverse is likely working on a fix. Some phones seem to have the issue persist even after reinstallation. Sadly this seems to be related to the game files themselves and will need to be corrected by an update.

For more on Genshin Impact, check out How to unlock and complete the Paleontological Investigation in The Chasm World Quest in Genshin Impact on Pro Game Guides!


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Author
Image of Jessica Thomas
Jessica Thomas
I start my day by exploring Teyvat in Genshin Impact and end it after reorganizing my apartment in Final Fantasy XIV. I am a diehard fan of N64 era games and will forever feel betrayed that Megaman Legends didn't finish. Outside of gaming, I have spend my time collecting manga, collecting anime figures, and watching anime with my naked cat.