Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Screenshot by Pro Game Guides
Category:
Honkai: Star Rail
Guides

Honkai Star Rail ‘Error Code 1001_2’ – How to fix

Another error to fix.
Nebojša Prijić
  and 
Bianca Versoza
|

Published: May 10, 2023 11:28 pm

Experiencing errors wasn't something I was looking forward to, but unfortunately, it did happen while we were trying to play Honkai Star Rail. As this game requires an internet connection, a good share of errors come from connection problems. One that interrupted my day was Honkai Star Rail error code 1000_2. Here's how to solve this issue.

Recommended Videos

How to fix Honkai Star Rail Login Error 1001_2

Screenshot by Pro Game Guides

This issue is connected to an AdGuard DNS problem, causing server problems. As a result, your account fails to authenticate, which keeps you from logging in. There are several things you can do to solve the Honkai: Star Rail login error 1001_2 and continue playing the game:

  1. Check your firewall/antivirus protections - If you have some kind of protection installed on your device, turn it off or put the game as an exception so it doesn't affect your gameplay.
  2. Turn off your VPN - Sometimes the game has a problem with VPN, so turning it off for Honkai: Star Rail can solve the issue.
  3. Change your ads protection app/problem - If you have some DNS protection app or program installed, you may experience error 1001_2. Fix this by switching to another or turning it off completely—at least while you play Star Rail!
  4. Move to WiFi (Mobile only) - This problem occurred more often for us when we were playing on mobile data.

Related: How to fix ‘Login Error, Please Try Again’ error in Honkai Star Rail

If you have an issue on PC, try starting the game on mobile, and vice versa, as Honkai: Star Rail supports cross-progression. If you're successful, the game is connected to the gaming platform. If nothing works, you can only report the issue by emailing [email protected] and waiting for developers to save the day.

For more help with Honkai Star Rail errors, check out Honkai Star Rail Audio Issues - How To Fix and Honkai Star Rail stuck on train loading screen – How to fix on Pro Game Guides.

Pro Game Guides is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
We have upgraded our commenting platform! Existing comments will be imported over the next few weeks.
related content
Author
Image of Nebojša Prijić
Nebojša Prijić
Nebojša Prijić is a Managing Editor at Pro Game Guides with over 25 years of experience in journalism, screenwriting, and copywriting. He previously worked as Editor-in-Chief of Maxim Serbia magazine and the IGN Adria website. Nebojša is an old-school gamer who loves real-time strategies, shooters, and RPGs, but most of all, he plays Roblox and mobile games with his son. He remembers the first Diablo, PC games on a single floppy disk, and playing Mortal Kombat on the keyboard.
twitter
Author
Image of Bianca Versoza
Bianca Versoza
Bianca has over three years of experience in gaming journalism, specializing in anything remotely turn-based and strategic, like Pokémon, Final Fantasy, and Honkai: Star Rail. She's a huge fan of Square Enix, RPGs, party games, and visual novels, but will play anything with a banger OST. She's a proud early bird.
twitter