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Honkai Star Rail stuck on train loading screen – How to fix

This crazy train made me go off the rails!

Many of us have been hung up on the beautiful intro animation of Honkai: Star Rail's train departing, only to find out that the train kept departing and departing. After a couple of minutes, we were sure it was a bug! If you encounter the same situation, this guide is for you.

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Screenshot by Pro Game Guides

Unfortunately, there is no way to permanently fix the glitch that gets you stuck on the loading screen in Honkai: Star Rail. The developers have yet to address this issue officially, which goes toward the argument that it may be connected to the server's stress. But fear not! There are several steps you can try to make the game run on your platform.

1. Shut Honkai Star Rail down and relaunch it

While you're stuck on the train loading screen, you can shut Honkai: Star Rail down by following these simple steps:

On PC:

  • Press Ctrl + Alt + Del on your keyboard to open the Lock screen.
  • Select Task Manager from the bottom of the list.
  • In the Task Manager window, find Honkai: Star Rail and select it.
  • Press End Task in the bottom right corner to kill the process.
  • Relaunch the game.

Related: Is Honkai Star Rail Steam Deck compatible?

On mobile:

  • Exit the game and close it from your active tabs.
  • Go to your phone's Application or Apps settings and select Honkai: Star Rail.
  • Select Force Stop.
  • Relaunch the game.

After doing all these steps, the game should launch without any issues, and you should see the in-game menu soon after the train animation. Solving the problem this way worked fine for me, but your experience may vary.

2. Restart your connection or connect to WiFi

Restarting your router may help fix the issue as well. This will rid your connection of any potential errors that might have occurred. If you're using data, switch to WiFi and try logging in again. Sometimes it causes an error if it's our first time logging in during the day, as the game installs (and deletes) a number of files, like the daily mission, which is better done on WiFi.

3. Reinstall the game

If all else fails, reinstall the game completely. Reinstalling a game of this file size may not be the worst thing in the world, plus some players have reported this method working for them and have had no issues after doing so. In any case, we hope the HoYoverse will address this issue soon.

Looking for more Honkai: Star Rail guides to help you on your adventures exploring outer space? You are in the right place! Check out Best in game settings for Honkai Star Rail – PC, Android, & iOS and How to fix ‘Login Error, Please Try Again’ error in Honkai Star Rail here on Pro Game Guides!

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Image of Luka Rakočević
Luka Rakočević
Luka Rakocevic works as a full-time staff writer at Pro Game Guides and is a new-generation gamer. Backed with old-school gaming knowledge, his oldest gaming memories are on SNES, trying to beat Super Mario. Games are his big inspiration, and he frequently draws from that well to create new art. He prefers narrative-driven games like God of War, Killzone, Half-life, Uncharted and similar. Luka mainly writes science fiction in his free time. When he's not home banging away at his computer keyboard, you will most likely find him at a local pub or a metal concert in the middle of a mosh pit.
Image of Bianca Versoza
Bianca Versoza
Bianca has over three years of experience in gaming journalism, specializing in anything remotely turn-based and strategic, like Pokémon, Final Fantasy, and Honkai: Star Rail. She's a huge fan of Square Enix, RPGs, party games, and visual novels, but will play anything with a banger OST. She's a proud early bird.

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Honkai Star Rail stuck on train loading screen – How to fix

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