Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Call of Duty Companion App
Category:
Call of Duty
Guides

Call of Duty App Not Working? How To Fix

Apply these quick fixes and return to battle.
Image of Nebojša Prijić
Nebojša Prijić
|

Published: Nov 15, 2022 03:29 am

The Call of Duty mobile app is a great way to keep track of everything from stats to weapon loadouts in CoD games. But what to do when it's not working? There are several reasons why this can happen, and luckily more than one solution for those issues. Here's how to fix problems with the Call of Duty app so you can continue your first-person shooter action!

Recommended Videos

How to fix the Call of Duty Companion App issues

The best way to resolve problems with the CoD Companion app is to update it regularly. This way, you'll be sure that all issues from the developer's side are resolved. If the app is still not working correctly, you can always try these steps:

  • Restart the CoD app - If you're getting a blank screen, try exiting it, removing it from the active apps list, and opening it again.
  •  Check your internet connection - Sometimes, it's about something other than the app directly, so try checking your internet quality. Even if you're connected to WiFi, the router may be the source of problems. In that case, restart it or switch to mobile internet.

Related: MW2 keeps crashing on every match - How to fix

  • Wait a bit - If the app is slow, too many people are likely using it, so the servers are overloaded. The only remedy is to wait for the traffic jam to end.
  •  Reboot your mobile device - Sometimes is just some freaky device issue that you can quickly resolve with a good old restart.
  •  Free up space on the device - Call of Duty may need more space to work correctly. The quickest way to get more storage space is to uninstall seldom-used apps, delete cache, and remove large files like videos or pictures.
  •  Reinstall the app - If nothing else works, try reinstalling the app. It sounds like borderline superstition, but it works more often than not!

If the problem persists, try contacting Call of Duty Companion app support. Remember that the app works on iOS 11 or later devices and Android 5.0 or later. Now that you know how to fix every known issue regarding the CoD app, you can return to unlocking custom loadouts in MW2.

For more information on Call of Duty, check out How to fix Screen Flickering in Modern Warfare 2 on Pro Game Guides.

Pro Game Guides is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
We have upgraded our commenting platform! Existing comments will be imported over the next few weeks.
related content
Author
Image of Nebojša Prijić
Nebojša Prijić
Nebojša Prijić is a senior staff writer at Pro Game Guides with over 25 years of experience in journalism, screenwriting, and copywriting. He previously worked as Editor-in-Chief of Maxim Serbia magazine and the IGN Adria website. Nebojša is an old-school gamer who loves real-time strategies, shooters, and RPGs, but most of all, he plays Roblox and mobile games with his son. He remembers the first Diablo, PC games on a single floppy disk, and playing Mortal Kombat on the keyboard.
twitter