Wizarding World Connection Errors – Common Fixes and Causes

Expelliarmus, connection issues!

The long wait is finally over, as Harry Potter fans who gained early access to Hogwarts Legacy are finally taking their first steps into its hallowed halls. But for some, those first steps aren’t going as smoothly as we’d like. When trying to link to their WB Games account, issues have included Wizarding World connection issues, which gives players a couple of exclusive in-game items. Plus, issues of not being able to complete the quiz. Below we’ll look at common causes and potential fixes for Wizarding World connection errors.

Can't complete Wizarding World quiz

If you’re having the issue of not being able to complete the Wizarding World quiz, so you can’t see your House results, the problem is most likely a simple case of numbers. So many players are trying to complete the same task, and the system is becoming overloaded. If you’re getting a website down message or the dreaded spinning wheel of doom, simply wait a few minutes and try again later. Popular new online games often experience this issue in their opening few days, especially if it is a franchise as popular as Harry Potter.  

Related: How to change your Patronus on Wizarding World (Pottermore)

You may also want to try the following:

  • Check the official @WBGamesSupport Twitter account to see if the site is down for maintenance or a fix.
  • Check your own connection. Try some other online games or services. If you are having internet problems in general, switch off your device, then your router for at least one minute. Reconnect the router, then restart your machine.

Unable to connect to WB Games online services

You're in good company if you are getting the Unable to connect to WB Games online services message when trying to link Wizarding World to Hogwarts Legacy. Again, it is likely to be down to congestion as thousands of new players try to log in and connect to their Wizarding World account. The first thing you should try, which is working for many players, is restart the game. This essentially rests your queue position, so you may get lucky and get into the game. Alternatively, as stated above, it is a common symptom of excessive online traffic. You can skip this step and claim the items later, as at least then you’ll be able to play the game.  

Similarly, you can try to log in first and then go to Settings and click User Interface Options, then WB Games Account. This is essentially trying to do the same thing from inside the game once you start playing. You can keep trying each time you want a break, and eventually, you’ll link them and grab your free rewards.

For more Hogwarts Legacy guides and information, stick with us at Pro Game Guides! Check out Hogwarts Legacy Merlin’s Cloak – How To Get and Can you respec Talent Points in Hogwarts Legacy? right here.

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About the Author

Chris Marling is a writer and editor with more than 20 years of experience across newspapers, magazines, and websites. Based in the UK, he has written professionally on everything from tech to tearooms. But his real passion is gaming, going right back to the Atari 2600 - and especially RPGs and MMOs. He cut his teeth on games such as The Realm and Anarchy Online. But 20 years on still gets excited about exploring each new world. When not online, you'll find him gaming analog-style around the table. Chris has had five of his own board games published, including Pioneer Days and Armageddon.

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Wizarding World Connection Errors – Common Fixes and Causes

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