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The Finals matchmaking failed issue
Image via Embark Studios

The Finals matchmaking failed error – How to fix

Get back to action in a snap!

The Finals has finally arrived, but many players are getting the matchmaking failed error when joining an online session. In this guide, we'll walk you through simple fixes for The Finals matchmaking failed error.

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How to fix matchmaking failed error in The Finals

The matchmaking failed error in The Finals is a server-related issue that occurs when the game's servers are overloaded or experiencing high traffic. This error message indicates that you are in a queue to enter the server, but many others are also trying to access it at the same time.

While this issue is not on your end, there are a few things you can try to resolve the problem potentially:

Check server status

Sometimes, The Finals servers have connectivity issues. These may be due to rare server outages or planned updates by the game developers. Before troubleshooting, check the The Finals server status and the game’s official Twitter handle for any update news.

Relaunch the game

Relaunching The Finals is a simple but effective method to fix matchmaking failed errors easily. You may connect to a less crowded server after relaunching the game.

Related: All controls in The Finals

Restart your WiFi router

A router restart may fix connectivity issues, such as The Finals matchmaking failed error code if the game servers are online. Unplug your router for two minutes, then plug it back in and relaunch The Finals.

Use a VPN service

Sometimes, the way your internet service provider (ISP) connects you to the Final can cause connectivity problems. A VPN can help you avoid this and improve your gaming. We recommend Cloudfare’s Warp app as a VPN service as it is free, simple, and light.

Contact support

If none of the above methods work, contacting The Finals support may be your only chance to fix the problem. The support team can check the log files to find out why your system is not connecting well with the game servers. To submit a support ticket, go to The Finals' official website and sign in with your game account.

Matchmaking errors are rare; however, they still sometimes occur even upon The Final's full release. You'll encounter the login failed 500 error more than matchmaking errors due to the server's slightly lower max player size (with increased stability).

For more guides on The Finals, check out How to heal in The Finals here on Pro Game Guides.


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Author
Image of Tarun Sayal
Tarun Sayal
Tarun is an experienced Gaming and Esports writer with over six years of experience covering a wide range of video games. With a passion for the gaming industry, he specializes in writing features, guides, and news for popular live service games such as Fortnite, Warzone, VALORANT, Genshin Impact, and more. Over the years, he has sharpened his skills in writing comprehensive guides, insightful features, and breaking news stories that keep gamers informed and entertained.
Author
Image of Jay Vijuan
Jay Vijuan
Jay is a Weekend Senior Staff Writer for PGG and has been playing video games for over two decades now. He is a Mechanical Engineering graduate who transitioned into writing as he realized that his passion truly revolved around video games. With over two years of dedicated experience as a writer specializing in the video gaming industry, Jay's passion for video games is seen through his art of crafting meticulously detailed video game guides, news, and reviews. His expertise spans a diverse range of gaming genres, most notably ARPGs, JRPG,s FPS, and TPS. Jay's favorite titles and franchises include Final Fantasy, Dragon's Dogma, Soulsborne, and Call of Duty.