Caliber purchase screen in The First Descendant.
Screenshot by Pro Game Guides

How to fix Caliber not showing in The First Descendant

I WANT MY MONEY

As The First Descendant was only released on July 2, 2024, it's expected that the game will have a few ups and downs - especially with the number of players that are clogging up the server. Free-to-play games are usually pretty popular, but the developers at The First Descendant probably weren't expecting over 200,000 people to log on and play just hours after its release.

Recommended Videos

What is Caliber in The First Descendant?

Caliber is The First Descendant's in-game currency. You purchase Caliber with your own real-world money and then the amount of Caliber you purchased appears in your game. Or, it should, but that's why you're here, isn't it?

Active players as of July 2, 2024, 5pm PT for The First Descendant on SteamBD.
Screenshot by Pro Game Guides

If your Caliber purchase hasn't immediately hit your in-game inbox, the first thing I can suggest is that you give it a couple of minutes. As I mentioned above, thousands of people are trying out this new looter-shooter right now, and a lot of them are probably buying Caliber to escape the basic skin of their starter Descendants. I know I want to; it's weird being surrounded by hundreds of players that all look the same.

Ways to fix your Caliber not showing in The First Descendant

The dinosaur set in The First Descendant.
Screenshot by Pro Game Guides

There are a few basic fixes you can try if your Caliber purchase hasn't shown up after a few minutes. I'd suggest trying these in order before you start submitting a support request to The First Descendant's team:

  • Refresh your mailbox. Leave the Albion Hub, travel back, and go to one of the mailboxes that are set up around the hub.
  • Restart your game. The First Descendant is having a few issues at the moment, including stuttering and lagging, so try shutting everything down and loading the game back up.
  • Check your internet connection. This game heavily relies on your Wi-Fi; it's a collaborative game where you can see players running around all the time. You might have disconnected without realizing it.
  • Wait a little longer. Ideally, up to an hour. Again, the servers are likely a bit overloaded right now, and you aren't the only player who didn't get their Caliber right away.
  • Submit a support ticket. At this point, submitting a support request to NEXON is a good idea.
  • Get a refund via Steam. When you check out, Steam will remind you that they're happy to refund purchases like this within 48 hours, provided they haven't been transferred or modified in any way. I can't guarantee this, of course, I don't work for Steam, but it's something I noticed when looking into this issue.

I'm hopeful that one of these tips will work for you so that you can get that dinosaur onesie set you know you want.

Want to read more Pro Game Guides for The First Descendant? Try our guide on The First Descendant Discord link and how to join it or How to unlock all trophies in The First Descendant.


Pro Game Guides is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Lyssa Chatterton
Lyssa Chatterton
Lyssa Chatterton has been a freelance writer for over 6 years, ever since graduating from their Master's degree in Transliteration & Screenwriting. They have worked with clients in practically every industry, including iGaming and TCG/Tabletop news. Lyssa prefers cosy games and indie games, but that doesn't stop them from going all out with a great fantasy RPG or digging out old retro games. An avid fan of Pokémon, Animal Crossing, the Witcher, and Persona, you'll be seeing a wide range of writing from this freelancer.

Write A Comment

How to fix Caliber not showing in The First Descendant

Comments are on moderation and will be approved in a timely manner. Please read the following rules before commenting:

  • All comments must be on topic and add something of substance to the post
  • No swearing or inappropriate words
  • No asking or begging for anything free
  • Do not attempt to start a poll in the comments
  • Comments in all CAPS will be removed
  • We reserve the right to remove a comment for any reason
  • Do not impersonate a staff member or influencer

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.