Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via Capcom
Category:
Exoprimal
Guides
Tier 1

Exoprimal Capcom ID Not Working – Fixes

Dinosaur.exe has encountered a problem and needs to close.
Image of Luka Rakočević
Luka Rakočević
|

Published: Jul 19, 2023 07:49 am

Despite a rocky launch, I found that Exoprimal runs flawlessly on my PS5 and PC. Just when I thought this was the one thing Capcom had done right with this game, reports of players being unable to log into their Capcom IDs started pouring in all over the internet. If you're one of the affected players, you know how frustrating it is to be unable to play. Luckily, we have a fix for this troublesome bug.

Recommended Videos

Troubleshooting the Capcom ID not working bug in Exoprimal

To troubleshoot the error causing your Capcom ID to not work properly in Exoprimal, you should double-check which account is linked to your Capcom ID. It's a fairly straightforward process; follow these steps to perform the check:

  • Follow this link to Capcom ID MyPage on the company's official ID website.
  • Make sure you are signed into your Capcom account.
  •  If you haven't done so already, you will have to link your Platform Account to your Capcom ID. Scroll down to the Platform Account Information section to see what PlayStation Network, Xbox Live, or Steam accounts you have linked.
  •  If your platform isn't the one you're using to play Exoprimal on, link the proper Platform Account Information with your Capcom ID.

Related: Exoprimal – Nimbus Build Customization Guide

Image by Pro Game Guides
  • Restart the platform you're playing Exoprimal on to reestablish a new connection link with servers. Doing so should clear out any errors caused by accounts not being linked.

I had the same issue when I tried to sign up for the Exoprimal beta test while logging into the downloaded game instance on my PS5 platform, and linking my Capcom ID account seemed to have solved this issue successfully. We must warn you that there also might be a possibility of game servers going down, in which case, there is nothing you can do but wait for Capcom to fix any issues.

Looking for more information on the exciting dino shooter Exoprimal? You've come to the right place! Check out All Exoprimal Classes, Explained, and All Exoprimal Game Modes, Explained here on Pro Game Guides!

Pro Game Guides is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
We have upgraded our commenting platform! Existing comments will be imported over the next few weeks.
related content
Author
Image of Luka Rakočević
Luka Rakočević
Luka Rakocevic works as a full-time staff writer at Pro Game Guides and is a new-generation gamer. Backed with old-school gaming knowledge, his oldest gaming memories are on SNES, trying to beat Super Mario. Games are his big inspiration, and he frequently draws from that well to create new art. He prefers narrative-driven games like God of War, Killzone, Half-life, Uncharted and similar. Luka mainly writes science fiction in his free time. When he's not home banging away at his computer keyboard, you will most likely find him at a local pub or a metal concert in the middle of a mosh pit.
twitter