Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Screenshot via Pro Game Guides

Why can’t I buy Final Fantasy XIV?

Suffering from unimaginable success.

Final Fantasy XIV has become one of the most popular games of 2021. With a record number of players, a new expansion, and a community loving the game more than ever before, Final Fantasy's MMO is the best it's ever been. However, this incredible achievement has come at a cost and may upset would-be players looking to try the game for the first time.

Recommended Videos

Due to the unprecedented popularity, traffic, and server congestion, Square Enix announced their decision to pull Final Fantasy XIV's Starter Edition and Complete Edition from digital storefronts on Dec. 16, 2021. Those who have not yet purchased Final Fantasy XIV cannot buy the game for the time being. This news comes alongside the unfortunate revelation that Free Trial players will only log in during the early morning or late evening hours. New Free Trial registrations are also temporarily halted.

Related: When did Final Fantasy XIV come out?

Those who have purchased previous editions of Final Fantasy XIV can still buy the expansion packs and upgrade the game as needed. Still, as servers continue to struggle, it's unlikely players will be able to log in without issue.

For more information on the state of Final Fantasy XIV, including the compensation players can expect to receive in light of the unforeseen server circumstances, visit the official statement from Square Enix below:

For more on Final Fantasy XIV and Endwalker, be sure to check out our other guides, like How to get the Lynx of Divine Light Mount in Final Fantasy XIV Endwalker here on Pro Game Guides.


Pro Game Guides is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
We have upgraded our commenting platform! Existing comments will be imported over the next few weeks.
Author
Image of Tai Hofmann
Tai Hofmann
I’m Tai, a gaming guru from Ohio and Staff Writer for Pro Game Guides. Few things are as incredible to me as the interactive experiences video games provide, and I want to use my writing talent to help others enjoy games as well! If I’m not gaming, I’m probably watching Marvel movies or anime.