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Category:
Diablo II: Resurrected
Guides

How to fix Diablo 2: Resurrected Characters Disappeared bug?

Here's how to fix the characters disappearing from Diablo 2 Resurrected bug.
Image of Andrew Vaughan
Andrew Vaughan
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Published: Sep 27, 2021 08:06 am

After playing Diablo 2 Resurrected, some players have noticed their characters would sometimes disappear and get deleted from their games. Characters disappearing from games in Diablo 2 Resurrected is a bug and has been affecting players for quite some time after the initial release.

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So far, there was no exact way to prevent the disappearing bug, but it seemed to be caused by having multiple characters with the same name. Because of this, we would recommend avoiding naming characters with the same name for the time being. 

Related: What do shrines and Wells do in Diablo 2: Resurrected?

We also recommend backing up your saved games by making copies, so if something should happen to them, you will have readily available backups to recover any lost progress. 

How to back up Diablo 2: Resurrected Saved Games? 

To back up your save games for Diablo 2: Resurrected, you will need to locate the save game folder on your main hard drive. You can also find the save game folder at the following address listed below.

  • C:\Users\pcname\Saved Games\Diablo II Resurrected

To back up your characters and saved games, you will need to copy the entirety of the Diablo 2 folder into another folder on your PC. Once the folder is copied, you can restore your characters and saved games from encountering the disappearing character bug.

Although it seems that the developers fixed the error in one of the recent patches, so hopefully, you will never have to resort to backing up your characters, but it never hurts to be too careful!

Be sure to check out our Diablo 2 Homepage for all the latest news, guides, and information about this classic game!

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Author
Image of Andrew Vaughan
Andrew Vaughan
Andrew Vaughan is a Contributing Writer at Pro Game Guides that has written guides on popular RPGs and FPS survival titles for several years. Andrew Vaughan specializes in survival and roleplaying games and has been a lifelong gamer.
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