Image via Sony Interactive Entertainment

How to fix PSN error ‘Cannot connect to the server to verify your license.’

QUick fix for the problem.

Praharsh Kashyap

Published: Feb 7, 2023 04:31 pm

Getting a PSN error while playing your favorite games on the PlayStation console is the worst feeling ever. These can be server-related problems or issues from the user's end that mostly appear when a big title is released. Players have been facing the 'Cannot connect to the server to verify your license' bug while accessing Hogwarts Legacy. Here are some possible solutions to the problem.

Fix PSN error 'Cannot connect to the server to verify your license.’

As it turns out, the problem here is with the server's inability to check your PlayStation Network license. To fix this issue, go to Settings > Account Management > Restore Licenses. Let the restoration process complete, and then turn off your PlayStation console for about half a minute. Run the device back again and your problem should be resolved.

Some users reported that the license restoration progress didn't go all the way through. Instead, they received another PSN error, codenamed WS-116521-6. If you're facing the same problem, fret not because there is yet another way to resolve it. All you have to do is reset the internet connection setting on your PlayStation console and restart the device after one minute to fix the PSN error.

Related: How to Fix PlayStation Party Chat Not Working – PSN Troubleshooting

How to check PSN Server Status

If you ever face any connectivity issues on your PlayStation device, you should visit the PSN Service Status web page to ensure that the problem isn't from your end. If any of the services are highlighted in red, then the problem is most likely with the PlayStation servers. Additionally, you can also check Downdetector, a community-driven website where users report their issues. If nothing's adding up and you cannot solve your problems, register your complaint at PlayStation Support.

Stay tuned to Pro Game Guide for more PlayStation bug fixes and news updates. In the meantime, head over to our articles on Best PS5 RPGs and JRPGs and How many PS5 consoles have been sold?

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Author

Praharsh Kashyap

Praharsh Kashyap is a video gaming enthusiast from India currently working as a Contributing Writer at Pro Game Guides. He has been playing and covering first-person shooters such as Call of Duty, Battlefield, and Apex Legends for years now. Besides FPS games, he also likes to indulge in RPGs every now and then.