How to fix Valorant ‘there was an error connecting to the platform’

Valorant has its share of error messages like the "could not enter matchmaking" message. Some of them are very detailed and have direct fixes. Others, like the "there was an error connecting to the platform," require some tinkering to figure out. Here's what to do if you get that popup.

How to get rid of 'there was an error connecting to the platform' in Valorant

Since it is hard to determine why Valorant is throwing up the "there was an error connecting to the platform," message, you may need to do some troubleshooting. Here's what you should try when attempting to fix the problem:

• Check social media, like Riot Games Support Twitter. Also, check the Riot Games Service Status website. This can help you determine if there is a problem on the part of Valorant and not you.
• Check your internet connection.
• Restart your game and attempt to relaunch it.
• Restart your whole PC.
• Flush your DNS
  • Type Command Prompt into your PC's search bar.
  • Run as Admin.
  • Type ipconfig /flushdns and hit Enter
  • Type ipconfig /registerdns and hit Enter
  • Type ipconfig /release and hit Enter
  • Type ipconfig /renew and hit Enter
  • Type netsh winsock reset and hit Enter
  • Restart your whole PC

Related: How to get the Alpha Threat card in Valorant?

What does it mean when Valorant says 'there was an error connecting to the platform?'

If you get an error message while playing Valorant that says, "there was an error connecting to the platform," don't panic. This is a common error message players encounter from time to time. The tricky thing is that there are many reasons that this error message may appear, as it is a general alert. It just means that something is stopping you from logging on. Thankfully, there are protocols in place to get around this issue.

Want to read more about Valorant? If so, check out All Valorant Season Start and End Dates on Pro Game Guides.