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How to fix the Steam launcher for Phantasy Star Online 2 New Genesis

Here's everything players need to know on how to fix the steam launcher for Phantasy Star Online 2 New Genesis.

If you have been experiencing issues getting the Steam launcher to launch Phantasy Star Online 2 New Genesis, you are not alone, and there is a way to fix it.

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Start by holding down both the windows key (the one with the windows logo on your keyboard) and R. After this, copy and paste %appdata% into a prompt that will appear on your screen.

This will then take you to your computer's Appdata folder, and you will then need to create a folder if it doesn't already exist called Sega

Related: Is Phantasy Star Online 2 down? Here’s how to check server status

Then inside the folder, create another called PHANTASYSTARONLINE2_NA_STEAM by right-clicking and hold your cursor over new and then folder. 

Once that's done, open that folder up and create a small text file called steamupdate.txt, and then put v7000_rc_135 inside the text file.

After this, you should be able to launch the Phantasy Star Online 2 New Genesis again and download any updates for the game. As a side note, do not verify the files or the game will simply redownload the game, wasting your time.

That said, here's a recap on what you need to do to fix the steam launcher.

  • Hold both windows key and R
  • Copy-paste into %appdata% windows command prompt
  • Create a folder called Sega inside your appdata folder if it is not there already.
  • Inside this folder create another called PHANTASYSTARONLINE2_NA_STEAM
  • Make a text file called steamupdate.txt with the text inside of it v7000_rc_135.

For more on Phantasy Star Online New Genesis, check out How to download Phantasy Star Online 2 New GENESIS on PC and All weapons in Phantasy Star Online 2: New Genesis


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Andrew Vaughan
Andrew Vaughan is a Contributing Writer at Pro Game Guides that has written guides on popular RPGs and FPS survival titles for several years. Andrew Vaughan specializes in survival and roleplaying games and has been a lifelong gamer.