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Can you get a refund due to the glitches in Pokémon Scarlet & Violet?

Pokémon fans are taking a stand.

Despite being one of the best-selling entries in the Pokémon series and having received high reviews, Pokémon Scarlet and Violet are riddled with issues, many of which make the game unplayable for some fans. This includes glitches, terrible framerate, low-quality textures, and more. If you have been affected by these, you may wonder if you can get a refund for Pokémon Scarlet and Violet.

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The answer is yes and no because your mileage can vary. Nintendo is normally incredibly strict about refunds, rarely issuing them. However, some users, like Head_of_the_Brodellosalacious_scholar, and sellouthipster have taken to Reddit to share that they have received refunds. But again, you may or may not be able to get a refund, so be prepared in the event that your request is denied.

Related: How to use two controllers to run faster in Pokémon Scarlet & Violet

How to get a refund for Pokémon Scarlet & Violet?

To get a refund for Pokémon Scarlet or Pokémon Violet, you will need to contact Nintendo Support. You will then speak to a customer support specialist and need to make your refund request there. Depending on the representative you get and the official policy interpretation, your refund request may be denied or accepted. If you are unhappy with Pokémon Scarlet and Violet, you can still make the request.

One thing to note is that Nintendo is very strict about issuing refunds; therefore, it is possible you may not receive a refund even if other players are getting one. If you get a refund, you will likely be told that it is a one-time precedent and will be ineligible for refunds in the future. So, carefully consider whether you want the refund or want to wait out the issues for a patch, not that is guaranteed to come and fix the numerous issues.

For more information on Pokémon Scarlet and Violet, check out Pokémon Scarlet & Violet Mystery Gift Codes and Does the Masuda method work in Pokémon Scarlet & Violet? on Pro Game Guides.


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Author
Image of Justin Joy
Justin Joy
Justin has been diving into fantasy worlds since he can remember. He is a certified nerd who has a deep love of reading, writing, and hiking. He has been writing since his college days, but specifically in gaming for two years. His favorite games are The Legend of Zelda, Pokémon, Hollow Knight, Celeste, and Banjo Kazooie.