There's nothing more frustrating than losing your hard-earned progress in a game. Especially in a game like Wild Hearts, with challenging bosses that take grit to overcome, losing your save file can be disheartening and cause you to lose motivation for the game. Several players have reported that their progress was lost after a popup appeared, stating "Your game save is missing and can't be retrieved from the cloud." If you see this popup, don't worry, all is not lost. Here's how to fix the missing save file bug in Wild Hearts.
How to fix save file can't be retrieved from the cloud error in Wild Hearts
When you encounter this error, you should see a popup window that reads, "Your game save is missing and can't be retrieved from the cloud, either start over with new data or wait five minutes and try again." There are two options below this message, either you can press Okay or No. Press No, since pressing Okay may create a new file that overwrites your current save file.
Next, close the EA application from the system tray. If Steam is open, close that application as well, which can be done through the system tray. Now, restart Steam, and relaunch Wild Hearts. This should resolve the issue, preventing the popup window from appearing. Most times, this error message is faulty, and it mistakenly rewrites your save file to fix a problem that actually isn't there. If this popup window appears once more, simply repeat the fix to avoid lost progress.
For more Wild Hearts guides, come check out How to improve PC performance in Wild Hearts here on Pro Game Guides.
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How to fix missing save file bug in Wild Hearts